Content Operations Specialist
We’re looking for a proactive and organized Content Operations Specialist to support our growing content and operational workflows within the Royalty department. This role combines project coordination, process management, and documentation, ensuring smooth collaboration across both technical and non-technical teams.
Key responsibilities
Project Management:
- Demonstrate strong organizational and time-management skills
- Manage multiple projects simultaneously in a fast-paced environment
- Apply a data-driven approach to decision-making
- Identify process inefficiencies and propose improvements
- Facilitate collaboration between technical and non-technical stakeholders
- Plan, execute, monitor, and successfully close projects
- Define project scope, deliverables, milestones, and success metrics
Documentation:
- Prepare and maintain structured project documentation, including:
- Project charters
- Project plans and roadmaps
- Requirements documentation
- Process descriptions and workflows
- Decision logs and meeting minutes
- Risk and issue registers
- Status reports and executive summaries
- Ensure documentation transparency and traceability across teams
- Document business processes and coordinate updates when processes change
Reporting & Tools:
- Prepare OKR status updates
- Work with Jira boards to track tasks and progress
Payments Support:
- Assist in creating tickets for the Finance team
Additional Responsibilities:
- Prepare presentations and supporting materials
- Share knowledge and updates with external teams
Required experience
Nice to have:
Benefits
Muse Group empowers music makers
We create the worldʼs most popular apps for playing, recording and composing music. Through our innovative learning tools, expansive music catalogs and free open-source software, we make it easier for millions — from beginners to experienced musicians — to be creative every day. Our talented team of music lovers collaborates all over the globe, from Limassol to Seoul and Boston to Berlin.
We’re an ambitious company with the drive and culture of a startup — with many more exciting Muse Group developments to come. Hal Leonard, which joined Muse Group in 2023, is the world leader in sheet music publishing and music education. The company has a storied history of providing music learners with the very best methods and arrangements of popular music for over 70 years. Hal Leonard is also a major distributor of popular brands of instruments, gear, and software to the music trade worldwide.
