IT Systems & Infrastructure Lead

Hal Leonard

Winona or Milwaukee, United States

Vacancy Description:

Muse Group empowers music makers. We create the world’s most popular apps for playing, recording, and composing music.

Through our innovative learning tools, expansive music catalogs, and free open-source software, we make it easier for millions — from beginners to experienced musicians — to be creative every day. Our talented team of music lovers collaborates all over the globe, from Limassol to Seoul, Boston to Berlin. We’re an ambitious company with the drive and culture of a startup — with many more exciting Muse Group developments to come.

We are looking for a Infrastructure Lead who will coordinate IT operations in Hal Leonard US and act as the primary technical lead for infrastructure, monitor system performance, troubleshoot issues, and implement improvements.
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What’s in it for you?

Shape the future of HL IT: Unique opportunity to help define the direction of HL IT infrastructure and integrate it with other corporate systems
Infrastructure planning and growth: You’ll contribute to designing what tomorrow’s systems look like — from long-term infrastructure strategy to scalable, reliable solutions for a growing global company.
Core impact on business continuity: Manage and maintain the backbone of HL IT — networks, servers, and systems — ensuring stability and high availability across all critical services.

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You won't hear water cooler chat about the weather here at Muse, here we are rating our favorite Prince albums and discussing Japanese punk.

Key Responsibilities:

Manage and maintain core IT infrastructure, including networks, servers, and IBM i systems.
Oversee Microsoft 365 and other enterprise software services.
Ensure smooth operation of employee hardware, workstations, and peripherals.
Monitor system performance, troubleshoot issues, and implement improvements.
Coordinate IT operations and act as the primary technical lead for infrastructure.

Required Experience:

Proven experience in managing IT infrastructure, including networks, servers, and enterprise systems.
Strong knowledge of Microsoft 365 administration and user management.
Solid understanding of IT operations, security, and best practices.
Ability to troubleshoot complex technical issues across hardware and software.
Strong organizational and communication skills; capable of coordinating with both technical staff and business users.

Nice to have

Expertise with IBM i (AS/400) or similar enterprise hardware platforms.
Experience in vendor management and procurement of IT equipment is a plus

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we offer

FREEDOM
FOR ALL

Work remotely or at a co-working place of your choice in your favorite band t-shirt.

CREATIVITY
EVERY DAY

Make inspiring products for musicians, artists and creators – no day is the same.

IMPACTFUL
WORK

Influence the future of the music industry and change the lives of millions worldwide.

Work
set up

Get a generous allowance for work equipment and co-working spaces (for those not in Cyprus).

Growth and
development

Receive specialized training, language lessons, conferences and learning materials.

Team
well-being

Access to therapy whenever you need it, and assistance in difficult life circumstances.

Apply Now

The way
we work

We believe everyone in the Muse Group team is a leader. That's why our core philosophy is based on our leadership principles.

Leaders focus on daily outcomes. Each day is a small life. Speed and accuracy in planning are the foundation of trust.

We consciously embrace imperfection in work for the sake of speed. Perfectionism slows progress, so it’s essential to move quickly and try new things.

Radical responsibility means taking personal accountability for every aspect of personal and team work, including problems and their solutions. It shifts focus from "we" to "I," where I take full responsibility for the result without blaming external circumstances or other people.

Leaders focus on daily outcomes. Each day is a small life. Speed and accuracy in planning are the foundation of trust.