Logotype Muse Group
Global Head of Production & Warehouse Operations
Distribution
Netherlands
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Vacancy Description:

Muse Group empowers music makers. We create the world’s most popular apps for playing, recording, and composing music.

Through our innovative learning tools, expansive music catalogs, and free open-source software, we make it easier for millions — from beginners to experienced musicians — to be creative every day.

Our talented team of music lovers collaborates all over the globe, from Limassol to Seoul, Boston to Berlin. We’re an ambitious company with the drive and culture of a startup — with many more exciting Muse Group developments to come.

As the company expands its global distribution and physical product capabilities, we are building a centralized leadership function to drive operational consistency, cost efficiency, and execution excellence. We're looking for a strong Leader to Head its global operations across all physical product categories, including print publishing, musical instruments, and distribution across the US and Europe.

This role is based onsite at our office in Heerenveen, the Netherlands. We are also open to candidates from across Europe who are willing to relocate to Heerenveen or nearby.

Photo from Muse Group office
You won't hear water cooler chat about the weather here at Muse, here we are rating our favorite Prince albums and discussing Japanese punk.
Key Responsibilities:

- Lead global physical operations across warehousing, logistics, print production, and instrument distribution across the US and Europe.
- Conduct a global audit of current processes and KPIs and suggest improvements where needed
- Partner with regional and site-level leaders to scale best practices and ensure operational consistency across geographies
- Manage global vendor relationships and optimize supply chain reliability and cost structure
- Oversee global capacity planning, demand alignment, and facility utilization
- Collaborate cross-functionally with Product, Sales, and Finance to ensure operational readiness for growth

Required Experience: 

- Proven experience leading physical operations globally in a high-velocity, product-driven business
- Proven track record of owning end-to-end supply chain, warehousing, and distribution across multiple regions
- Experience modernizing legacy operations, implementing systems (ERP/WMS), and introducing lean processes
- Seen the full arc: from stabilizing day-to-day operations to enabling growth through scalable infrastructure
- Brings high operational standards, real-world leadership experience, and fluency in execution
- Background in print, music products, consumer goods, or hardware logistics is preferred
- Strong sense of ownership and ability to deliver results in dynamic environments
- Approaches challenges with a hands-on, problem-solving mindset
- Comfortable iterating quickly and working across functions to unblock execution
- Fluency in English; proficiency in Dutch is a plus

Additional qualities:

- Brings high operational standards, real-world leadership experience, and strong executional ability
- Background in print, music products, consumer goods, or hardware logistics is a strong plus

we offer
FREEDOM
FOR ALL
Work remotely or at a co-working place of your choice in your favorite band t-shirt.
CREATIVITY
EVERY DAY
Make inspiring products for musicians, artists and creators – no day is the same.
IMPACTFUL
WORK
Influence the future of the music industry and change the lives of millions worldwide.
Work
set up
Get a generous allowance for work equipment and co-working spaces (for those not in Cyprus).
Growth and
development
Receive specialized training, language lessons, conferences and learning materials.
Team
well-being
Access to therapy whenever you need it, and assistance in difficult life circumstances.
The way
we work
We believe everyone in the Muse Group team is a leader. That's why our core philosophy is based on our leadership principles.
Result every day sticker
Leaders focus on daily outcomes. Each day is a small life. Speed and accuracy in planning are the foundation of trust.
I need dirt sticker
We consciously embrace imperfection in work for the sake of speed. Perfectionism slows progress, so it’s essential to move quickly and try new things.
Radical Ownership sticker
Radical responsibility means taking personal accountability for every aspect of personal and team work, including problems and their solutions. It shifts focus from "we" to "I," where I take full responsibility for the result without blaming external circumstances or other people.
Radical Ownership sticker
Leaders focus on daily outcomes. Each day is a small life. Speed and accuracy in planning are the foundation of trust.
Go to Eleven sticker
Follow the principles of persistence and strive for the best results.
Embrace Venus sticker
Ask for help when needed and offer it to others.
Embrace Venus
Embrace Venus sticker
Be specific. Trust. Take action.
Deep dive
Know where the line is
Follow the principles of interaction
Focus on the essentials
Respect Others. Don't be an asshole
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Logotype Muse Group
Global Head of Production & Warehouse Operations
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